These terms apply to EVENRA Auto-reorder and add to our Terms of sale.
How Auto-reorder works
- You receive one box of EVENRA every month, at the Auto-reorder price shown on the product page and at checkout.
- Your first box is charged when you order. Each following box is charged on its renewal date, one month after the previous one, to the payment method you saved at checkout. The box ships after the charge.
- There is no minimum term and no notice period.
Skip, pause or change
In your account under Subscriptions you can skip a box, pause, change the delivery date or update your address and payment method.
Cancelling
You can cancel at any time. A cancellation we receive before your next renewal date stops the next charge and box. If we ever charge you after receiving your cancellation, we refund that charge in full.
- Cancel contracts here: no login needed. You get an on-screen confirmation and a confirmation email straight away.
- In your account under Subscriptions.
- By email to info@allgaia.com.
Price changes
If the Auto-reorder price changes, we tell you by email at least 30 days before the first charge at the new price. You can cancel before then at no cost.
Failed payments
If a charge fails, we email you and try again over the following days. If it still fails, we pause your Auto-reorder until you update your payment method.
Right of withdrawal
You can withdraw from Auto-reorder within 14 days of receiving your first box. See Withdraw from contract.
Questions
Email info@allgaia.com.