1. Who we are
These terms apply to all orders placed on allgaia.com by consumers. The seller is ALLGAIA, UNIPESSOAL LDA (Zona Franca da Madeira), Rua da Ponta da Cruz, n.º 32, Edifício Centromar, Bl. B, fração BO, 9004-516 Funchal, Madeira, Portugal, VAT ID PT519069960, info@allgaia.com. More in our Imprint.
2. Your order and the contract
Product pages are not a binding offer. By clicking the final order button at checkout, you make a binding offer to buy the items in your cart. We confirm receipt by email. The contract is concluded when we accept your order by email, at the latest when we ship it. The contract language is English, German or Estonian, matching the language of the site you order in. We store your order details and send them to you by email; you can also see past orders in your account.
3. Prices and payment
All prices include VAT. Shipping costs are shown before you order (see Shipping and returns). You can pay with the methods shown at checkout. Your payment method is charged when you place the order. For Auto-reorder, each renewal is charged as described in the Subscription terms.
4. Delivery
We deliver to the countries and within the times listed in Shipping and returns. The goods remain our property until they are paid for in full.
5. Right of withdrawal
As a consumer you have a 14-day right of withdrawal. Details, the online withdrawal function and the model form are on Withdraw from contract.
6. Auto-reorder
Auto-reorder is a subscription with monthly deliveries that you can cancel at any time. The Subscription terms apply in addition to these terms. You can cancel without logging in through Cancel contracts here.
7. Warranty
The statutory warranty rights apply. If a product arrives damaged or faulty, please contact us as described in Shipping and returns.
8. About the product
EVENRA is a food supplement. Food supplements are not a substitute for a varied, balanced diet and a healthy lifestyle. Do not exceed the recommended daily intake. Keep out of reach of young children. Read the label before use, and ask your doctor if you are pregnant, breastfeeding or taking medication.
9. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under product liability law. For slight negligence we are liable only for breach of essential contractual obligations, limited to the damage typical for this kind of contract and foreseeable at the time it was concluded.
10. Law and disputes
Portuguese law applies. If you are a consumer, this choice of law does not take away the protection of the mandatory consumer law of the country where you live. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. If you have a complaint, email info@allgaia.com and we will find a solution with you.
Last updated: 10 November 2026